Why You Need a Gig Card

We’ve made the difficult decision to conclude Gig operations. As we approach this transition, our services may be limited. We apologize for any inconvenience this may cause.

Gig is an app-enabled service that uses Bluetooth and cell service to give Members access to our cars. If you wander far from cell service or if your phone dies, this can be problematic. Fortunately, we have a great tool that can help – our RFID-enabled Gig Card. With a Gig Card, you have another backup to assist locking and unlocking your car when your phone, Bluetooth, or cell service aren't available. 

The last day to order a Gig Card will be Thursday, October 31.

How it Works

To reserve and unlock your Gig car, tap or hold your Gig Card over the windshield card reader; the light should turn from green to orange indicating your reservation has commenced.

To end your reservation, tap or hold your Gig Card over the reader; the car will lock and the lights will cycle through blue to green, indicating your trip and use of the Gig car is complete.

Order in the App

Once you've taken your first trip, it’s easy to order a Gig Card through the app — just tap “Gig Card” in the menu. It usually takes about three business days to receive your card, but can sometimes take up to two weeks.

Order through Member Support

If you wish to order a Gig Card before taking your first trip, click here to fill out a request form or email Member Support at [email protected] to request your Gig Card. Include the name and email address you use on your Gig account.