Gig operations to conclude Dec. 27, 2024.
Thank you to all our GIG Car Share Members. While we at AAA remain committed to developing services that empower our Members to navigate the future with confidence, we’ve made the difficult decision to conclude Gig operations as of December 27, 2024. As we approach this transition, our services may be limited. We apologize for any inconvenience this may cause.
The final day for new Gig Memberships or to renew a license that is expiring before Gig concludes service was Monday, September 30. Read more.
You can no longer start or end trips in the locations listed below. Please refer to the HomeZone map in our app for the most up-to-date areas of service.
Bay Area
- Oakland service within Jingletown, 66th Ave., 73rd Ave., and Camden St. ended on Friday, August 16.
- Oakland service including and southeast of 35th Ave. ended on Tuesday, August 20.
- San Francisco service within the areas of Sunset, Richmond, and Bernel Heights ended on Wednesday, September 4.
- San Francisco service at the following parking lots ended on Monday, September 23: 344 14th Street, 50 Cosmo Pl., 1298 Valencia St., 1965 Lombard St., 470 Broadway, 768 Sansome St., and 975 Bayshore Blvd.
- San Francisco service at the 400 2nd St. parking lots ended on Thursday, October 3.
- San Francisco service at the 1 Bryant St. and 74 Mission Rock St. parking lots ended on Monday, October 7.
Seattle
- WallyPark Premier Garage service ended on Wednesday, August 28.
- Service for portions of Southern Seattle including South Beacon Hill and Rainier Valley ended on Tuesday, September 3.
- Service in West Seattle and portions of Southern Seattle between south of Mt. Baker Blvd. and east of MLK Jr. Way ended on Monday, September 16.
- Service in Northern Seattle including Northgate ended on Monday, September 30.
We realize that this may come as a surprise to you, and we want to answer any questions you may have, such as:
Why are you ending service?
Since launching GIG Car Share, we have continuously evolved our offerings based on Member feedback and demand.
Despite our best efforts, there have been challenges — primarily around decreased demand, rising operational costs, and changes to consumer commuting patterns.
How can I use my remaining Gig Credits?
December 27, 2024 is the last day to use any remaining Gig Credits.
If you have any additional questions or concerns, please contact our Member Support via email at [email protected] or by phone at (800) 464-0889.