The details: How Gig Cards & fuel cards work
Gig is an app-enabled service. Which means you need cell service or Bluetooth enabled to use the cars.
This can become problematic if you're out of cell service or if your phone dies. Even if you have WIFI on your phone the car still needs to communicate over a cellular network, so you won't be able to unlock in an area without service.
No worries, we've thought of that. Our Gig Cards are RFID enabled and will lock and unlock your car without cell service!
To reserve and unlock tap the card on the windshield card reader. The light should turn from green to orange indicating you are in a reservation. Tap again to lock the car. To end your reservation hold your card over the reader, the lights will cycle through blue to green and your trip is complete.
Give us a call to order your Gig Card for free or order one in the app. It usually takes around 3 business days, but can sometimes take up to two weeks.
If you need one right away, or lost your card, pick up a card at one of the following AAA Offices:
- Berkeley – 1775 University Ave, Berkeley
- Oakland Rockridge – 1982 Pleasant Valley Ave Ste A, Oakland
- Petaluma (for those trips to Stinson Beach) - 111 Lynch Creek Way, Petaluma
- San Francisco Potrero Center – 16th Street, San Francisco
The Fuel Card
Use the fuel card for, well, fuel. You can check the fuel levels of a Gig before you reserve it. In case you need to refuel during your trip, we put a fuel card in the glovebox for you to use. Give us a call and we’ll let you know the pin number for the card.
A few gas stations don't accept our fuel cards, but you should be able to use them anywhere other than:
- Sam's Club
Want more details? Check out our quick 30-second video: